Support

Help for every part of your worship workflow.

Find setup guidance, output help and clear answers for HAZO Live Presenter.

Frequently asked

Good answers, kept simple.

What operating system does HAZO Live Presenter support?

HAZO Live Presenter is built for Windows 10 and Windows 11, distributed officially through the Microsoft Store.

How do I download and install HAZO Live Presenter?

Install HAZO Live Presenter directly from the Microsoft Store. Microsoft Store is the official channel for verified installation and automatic background updates.

Can I use a separate audience screen and lower third output?

Yes. HAZO is designed around distinct outputs so the congregation and livestream can each receive the right presentation.

Does it support Telugu lyrics?

Yes. Telugu-first worship workflows are a core part of HAZO, alongside English and bilingual presentation.

How many devices can I activate on one licence?

Each licence or account includes 1 active device. If you need to switch to another computer, simply deactivate your current device from your Account dashboard before activating the new one.

Are songs and song books included in the subscription price?

Song data is provided free of charge. Your subscription covers the HAZO Live Presenter software and features, not the song content. Rights in individual songs, lyrics, and related content remain with their respective owners or authorised sources where applicable.

Using an older standalone version?

Uninstall the older standalone installation and install HAZO Live Presenter from Microsoft Store. Future updates will be delivered through Microsoft Store.

Where can I get help?

Use the contact page or the support email listed in the site configuration. Our support team responds within 2–3 business days.